Accessibility & Non-Discrimination Statement & Disclosure
Effective Date: 24-Nov-2024
Last Updated: 24-Nov-2024
Our Commitment to Accessibility
At FallinBlind.com, we are committed to creating an inclusive and accessible experience for all users (also referred to as clients, singles, or matches). This commitment extends to individuals with disabilities and members of groups historically subject to discrimination, including but not limited to 2SLGBTQIA+ communities, people of color, and other marginalized populations.
We aim to meet the needs of as many individuals as possible by adhering to recognized standards, such as the Web Content Accessibility Guidelines (WCAG), and by actively seeking and incorporating user feedback. However, certain limitations may prevent us from achieving full accessibility and respect to all individuals at all times and during all interactions. If you don't agree or don't feel comfortable, please do not use our services as in doing so, you are waiving all of your rights to sue FallinBlind.com for any reason at any time.
Scope and Limitations
While we strive for accessibility, there are limitations that may impact certain features or services. These may include:
- Technical constraints, such as retrofitting legacy systems or implementing advanced accessibility features.
- Financial or operational challenges that may delay or limit immediate improvements.
- Reliance on third-party integrations or technologies that may not fully conform to accessibility standards.
We are committed to monitoring accessibility continuously and making enhancements as resources and technology permit. Users are encouraged to report challenges or provide feedback by contacting us at [email protected].
Measures to support accessibility
FallinBlind.com aims to implement the following best practices to aim toward better site & service accessibility:
- Integrate accessibility requirements into our business.
- Provide reasonable accommodations for those with accessibility needs.
- Seek to learn and implement new accessibility requirements to the best of our ability and resource/talent constraints
- Active scanning and checks by trusted 3rd party tools like Google Lighthouse
We are committed to monitoring accessibility continuously and making enhancements as resources and technology permit. Users are encouraged to report challenges or provide feedback by contacting us at [email protected].
User Responsibilities and Waiver of Liability
By using FallinBlind.com, users acknowledge and accept the following:
- The website and services are provided on an "as-is" basis, and while we strive for accessibility, full access cannot be guaranteed at all times or for all users.
- Users explicitly waive their right to sue FallinBlind.com, its affiliates, employees, or partners for any issues related to accessibility or the inability to use the website or services due to accessibility challenges.
- Users are responsible for reaching out to us at [email protected] with accessibility concerns or assistance requests before using the service.
This waiver of liability applies to all claims, including those arising from technical barriers, compatibility issues, or operational constraints.
Feedback and Continuous Improvement
We value feedback from all users and recognize its importance in helping us improve accessibility and inclusivity. If you encounter challenges or have suggestions for improvement, please contact us at [email protected].
We are committed to reviewing and addressing accessibility-related feedback promptly and to making reasonable efforts to improve where possible.
We aim to reply to all feedback within 5 business days and to offer a resolution within 30 days of notice.
Non-Discrimination and Inclusivity
FallinBlind.com upholds a strict non-discrimination policy in all aspects of its services. We do not tolerate any form of discrimination based on:
- Disability of any form, including visual, mental or motor impairments of any form.
- Gender identity or expression
- Sexual orientation
- Race, ethnicity, or national origin
- Religion or belief
- Age or socioeconomic status
- Any other protected characteristic under applicable laws
Our goal is to provide an environment where all users, regardless of their backgrounds or identities, feel respected, valued, and empowered to engage with our platform. It must be fully understood that the name of our company, FallinBlind.com in no way shape or form refers to matchmaking or servicing for or against the visually impaired. The name explicitly represents people in general falling in love for someone else without seeing them first. We do our best to serve everyone so if you have any challenges please be sure to contact us at [email protected]
Feedback and Concerns
If, after carefully reviewing this document or web page (and before or after using our services), you believe updates are necessary, or if you feel that we have not upheld our commitments, statements, or obligations as outlined, please notify us immediately at [email protected]. We are committed to addressing any concerns promptly and working to meet reasonable expectations in good faith. By contacting us, you agree to provide a detailed explanation of your concerns, allowing us an opportunity to investigate and resolve the matter to the best of our ability.
We appreciate your understanding and cooperation as we continue to strive for inclusivity and accessibility for all.